When you have adjusted to life with a hearing aid, it’s tough to imagine having to be without it. However, like all things in life, hearing aids will occasionally malfunction and need to be repaired.

If you have never had this happen before, going through the process of hearing aid repairs can feel a little unnerving. After all, this is a device that you rely on to experience life at its fullest, so the idea of having to be without it can feel extremely concerning. In an effort to provide an element of reassurance, we’ve put together a guide to three simple things you should expect when your hearing aid is in need of repair…

A discussion of the problem in detail

When you take your hearing aid in for repairs, you will be quizzed — often in detail! — about the exact issue that you are experiencing. This is because the audiologist needs to know what is happening with the hearing aid, so they can try and trace the fault to find the root cause.

There’s no way you can be too specific here, so feel free to explain the issues you have experienced in detail. Audiologists will want to know facts like whether or not the issue is intermittent or constant and how long it has been present. It’s useful if you can note down the answers to these questions so you have them to hand. The more information you can provide about the fault, the higher the chance your audiologist will be able to fix it quickly.

An explanation of costs and/or insurance requirements

When you have divulged all you know about the fault, you will be taken through the options in terms of fees. The potential costs of a repair will be explained to you in detail. Hopefully, the audiologist will already have an idea of these costs after examining your hearing aid. Sometimes, the problem is obvious, which means a quote can be accurately issued for the repair then and there. If this isn’t possible, you will likely be quoted with a ballpark figure.

This is also the time when you can discuss any manufacturer’s warranty or insurance you may have. It is best to do this prior to the repair rather than after so you can contact the company (or companies) in question to ensure you have ample coverage.

The opportunity to borrow a hearing aid temporarily

Finally, there is a strong chance your audiologist will allow you to borrow a temporary hearing aid while your existing one is being repaired. A loan device should help ease the process of going through hearing aid repairs on your main device. This makes the process easier to cope with, and your life can continue in relative normality while you await the fix.

In conclusion

As you can see from the above, a hearing aid repair will usually be straightforward, simple, and manageable. While the idea of being without your original device can be alarming, your audiologist will ensure you are provided for in the meantime. They will also update you on the repair status throughout the process. As a result, you don’t need to worry: your hearing aid will be in good hands.