As I’m sure you’re aware, precautions are being put into place nationwide to decrease the transmission and spread of the COVID-19 Coronavirus. Your overall health and that of my staff is our top priority.

Here’s what we’re doing:

To protect you and our staff, all Office Visits, including Over-The-Counter routine service and Curbside Service, will be by appointment only. We have also taken additional precautions by scheduling all appointments with significant time gaps between them to ensure you do not encounter other patients (and to give us ample time to clean and sanitize our spaces between appointments). Our appointments are still one-on-one, and patient focused to specifically minimize any risk to you.
All appointments will be screened for recent social interactions, travel activities and health status.
All in-office visits require a mask or some type of facial covering.
To simplify device cleaning, reprogramming, and repair, we’re offering curb-side service. Call our office to schedule an appointment time; then when you arrive, just call us from your car. We will come out and pick up the devices and return them to you. This should give you the service you need while still minimizing your potential contact with others.
Another option that may be available to you is our remote in-home programming. This capability may need to be activated by our hearing care professional but thereafter your hearing instruments can be adjusted remotely.
If your hearing instruments require batteries, you can purchase them from our office, and we will mail them to your home.

As always, your health and safety are of utmost importance to us. If you have questions regarding any of this information, or would like to discuss your hearing health, please don’t hesitate to contact us at our Mesa location (480) 985-2544 or the Sun Lakes office (480) 802-1244. We look forward to continuing to help you on your hearing journey now and in the future, and wish you safety, health, and happiness in the upcoming weeks.

Yours for better hearing,

Gene K. Erickson
Board Certified – HIS, ACA
Owner & Practice Director