Our Hearing Professionals
Gene K. Erickson
Owner & Practice Director
Board Certified - Hearing Instrument Sciences
A.C.A. - Audioprosthologist
A Tradition of Helping People Hear Clearly
“Hearing Care is advancing faster than the speed of sound. Breakthroughs like digital and wireless technology are assuring people a richer, more pure sound quality than ever before. That’s why I never stop training. I know how much depends on your hearing. I want you to know your hearing can depend on me.”
Education: Graduate degree from University of Colorado; Undergraduate from Concordia College; Board Certified - Hearing Instrument Sciences; Audioprosthologist
A family tradition of hearing care: Second Generation Hearing Care Practice since 1968
Extensive postgraduate education: Annual continuing education and training in hearing care practices and revolutionary digital and wireless hearing instrument technology
A Heart You Can Trust
“People with hearing difficulties retreat into isolation, enduring sounds of silence instead of enjoying their grandchildren’s giggles. That’s why I regularly speak at seminars and senior communities. Some patients won’t reach out for the help they need. I make sure it reaches out to them.”
Lecturer: Seminars and area senior communities
Author: Consumer education series, The Arizona Republic; Patient blog, www.DesertHearingCare.com
Member: International Hearing Society, Arizona Hearing Health Care Providers
“I’ll never cut you off in the middle of a sentence, talk to your spouse instead of you, or make an adjustment in the programming of your instrument without explaining it to you first.
What I will do is listen to you, learn from you, and involve you in the process. It’s the only way to know which technology is really right for you.
I’m proud of the credentials on this page. They reflect my commitment to keeping abreast of the latest breakthroughs in hearing care. I never forget that a professional’s personal qualifications; thoughtfulness, compassion, and dedication make the biggest difference in your world full of sound.”
Elizabeth Seidl, Au.D.
Doctor of Audiology
A Career Developed From the Love of Sound
“One of the biggest influences in my life has been music. I played trumpet and piano at a young age, and continued that interest with classes in music theory and acoustics. When I was introduced to the field of audiology in college, I found it interesting that sound could be so specifically manipulated in order to help people hear better. It was wonderful to be able to combine my love of music and sound with my desire to help others, especially in an area so special to me.”
Education: Bachelor’s Degree in Speech & Hearing Science, and Linguistics, University of Iowa; Doctorate in Audiology, Salus University
Contributions: Developed an auditory rehabilitation program for patients to more effectively use their hearing devices; Participated in research to measure attention, using auditory evoked potentials. Also measured hearing pathways beyond the brainstem using the same technique, finding norms for children’s populations
Personal Interests: Music, rock climbing, mountain biking and kayaking
Working Together Towards Success
“As a hearing care professional, I feel my most important role is as an advocate, working together with my patients toward the common goal of better hearing. Every hearing impaired person experiences sound differently, so the best option for one person may not be suitable for another. By working together, we can find the most appropriate hearing solution for each individual's needs, and learn how the hearing instruments can help the patient hear to the best of their ability in various environments.”
The Rewards Are Limitless
“While I was a student, we had a young woman in the clinic who was roughly our age. She had a severe hearing loss since she was a child, and had never found much success with hearing instruments. We tested her hearing and programmed a pair of brand new digital devices for her. Our instructor had her face the wall, then walked out into the hallway and began whispering to her. The young woman began to tear up, and said, “I can hear every word you’re saying!” This experience is when I knew this was the right field for me, and has stuck with me ever since.”
Jonathan Ramirez-Lira, Au.D.
Doctor of Audiology
A Love Story
“When I discovered the field of audiology in college I was immediately drawn to it after learning about how hearing aids work to improve a person’s hearing. The more I learned about various technologies that could be used to treat various hearing losses, the more motivated I was to go into audiology. It is the reason I have passion forthe field of Audiology, and a commitment to my patients to help them achieve a better quality of life”.
Education: Doctorate in Audiology, Arizona State University; Bachelor’s of Science, Speech Pathology, University of Nevada, Reno
Contributions: Humanitarian trips to Africa and Mexico, providing audiological services to those in need.
Personal Interests: I consider myself a nerd and enjoy all things related to comic books and science fiction. I deeply enjoy visiting local comic book shops to get the latest comic issue or to just hang out with other comic book lovers. I also love cooking Mexican food. I’m always cooking my family’s recipes my mother and grandmother have taught me. I enjoy this the most as I get to cook the meals that I loved growing up, and hopefully cook these meals when I have my own family. I also like woodworking and creating small decorative pieces for my home or as gifts for friends and family.
Quality Care To Patients
“I enjoy interacting with patients and their family to improve their quality of life. I find it rewarding when patients come back for their follow-up appointments and tell me about how they were able to hear their spouse better, or how they were able to once again participate in a conversation with a group of friends. It’s always nice to hear that I’ve made a difference in someone’s life and helped them hear loved one’s again.
Committed To Every Individual Patient
“I believe patients are consumers in a large and growing healthcare market, and they deserve high- quality individualized customer care. I make sure I am up to date and trained on today’s technically advanced hearing aids so that I can always provide the best services to each patient. I also treat each patient as if they were one of my family members and make sure that I am providing them with the best services as if I was providing those services to one of my loved ones.”
Director of First Impressions at Mesa
Amanda is our Director of First Impressions at our Mesa location. She has always had a passion for helping others and working in hearing healthcare she finds that she can have a direct, more personal experience and influence in helping others. “When I am working with a patient and I see the result of our services and how happy they are when they leave here, it’s very rewarding knowing that we helped them in a positive way.” Amanda gets to work with patients every day and be a part of making their lives better. “There is no better feeling than knowing that I had a part in changing their life for the better.”
Amanda is responsible for providing exceptional patient care to everyone visiting Desert Hearing Care. Her attitude and dedication have a direct impact on exceeding our patient’s hearing care expectations. Going above and beyond is just part of the job and very rewarding to her.
Outside of the office, Amanda enjoys spending time with her family, especially outdoors. She loves nature, going on walks, bike rides, and camping. She also enjoys bowling and softball.
Call Amanda at our Mesa office to schedule an appointment for all your hearing health care needs.
Kari handles all our back office duties including insurance, manage care plan relations, receivables, payables, and marketing.
She truly believes that communication is key to everything we do. “Every day I get to be apart of helping someone hear, communicate, and live better. It is incredibly rewarding to make your patients day. Watching our clients leave with a smile on their faces makes everything worth it. There is no better feeling than that.”
Her commitment to our patients is simple. She will do everything in her power to ensure they are happy, that they receive the best hearing care possible, and that they know we are dedicated to them 100%.
When at home, Kari loves spending time with her husband, their children, and pets. She also loves painting and reading a great book.
Director of First Impressions at Sun Lakes
Monique is our Director of First Impressions at our Sun Lakes office. She is the first person you will talk to over the phone or meet in person at our office.
Monique chose to work in hearing health care because she wants to help make your quality of life better. She has firsthand experience with hearing loss in her own family and knows the frustration and challenges it can cause. Not only for the person with hearing loss but also the frustration loved one’s experience trying to communicate.
“What I like best about providing exceptional customer service is the appreciation and gratitude from patients. For some patients, something as small as a reminder call or chatting with them for a few minutes makes their day. When they express that to me, I know I provided great customer service.”
She knows when someone walks out of our office, they are going to be able to hear so much better than they did before. She is committed to provide the ultimate level of hearing healthcare and do her very best job. She will make sure every patient’s needs are met and exceeded, from something as small as coming in for batteries, to major repairs or instruments needing to be replaced because of loss or damage.
Monique’s personal interests involve being a mother to her four children. They keep her on her toes and always have something planned to do.
Call Monique at our Sun Lakes office to schedule any of your hearing health care needs.